Returns Policy

Here is the updated Return Policy for Cyber Force in English, tailored to be bold and masculine to match your brand's identity.

CYBER FORCE – RETURN & REFUND POLICY

At Cyber Force, we prioritize your satisfaction and your journey with our high-tech gear. Our 60-day return policy is engineered to give you total peace of mind as you upgrade your lifestyle.

1. 60-Day Risk-Free Guarantee

We offer a hassle-free 60-day return policy.

  • Any Reason: You can return your item for any reason within 60 days of receipt.

  • Even if Used: We want you to be fully confident in your choice, so we accept returns even if the product has been tested and used.

2. Shipping Damage Claims

If your order arrives damaged due to the delivery process:

  • 24-Hour Reporting: You must report the issue to the Cyber Force support team within 24 hours of receiving the package.

  • Evidence Required: Please provide clear photographic evidence, including images of the damaged product, the original packaging, and the shipping label.

  • Note: Failure to report damage within this 24-hour window may result in the claim being denied by our shipping partners.

3. Eligibility Criteria

To qualify for a full refund, please ensure the following:

  • The item must be returned in its original packaging.

  • All original accessories must be included (charging cables, straps, instruction manuals, etc.).

  • If your order included a free promotional gift, that item must also be returned in its original condition.

  • Missing components or gifts may lead to a partial refund or the rejection of the return.

4. The Refund Process

Once your return arrives at our inspection facility:

  • Inspection: Our team will verify the contents and condition of the return.

  • Processing Time: Once approved, your refund will be issued to your original payment method within 5 to 10 business days.

  • Fees: We refund the original purchase price. However, shipping fees and costs related to the return shipment are non-reimbursable. We recommend using a reliable, tracked shipping method for your return.

5. Defective Items & Warranty

For technical malfunctions or defects, please visit our Warranty Page. These cases are covered under our Lifetime Warranty, which provides detailed instructions on requesting a replacement gear.

6. Policy Modifications

Cyber Force reserves the right to modify this policy at any time without prior notice to protect our community of users and the integrity of our business.